Frequently Asked Questions
Please read our FAQ before sending us a message.
Which payment methods are accepted?
The payment method currently accepted is Paypal.
What exactly happens after ordering?
After Paypal send us a confirmation of the payment, we'll immediately begin processing your order and it will be shipped in about 24-48hrs.
Do I receive an invoice for my order?
To receive an invoice please fill the VAT field in the Checkout page. Also for EU customers the VAT will be automatically applied.
I'm a distributor/reseller, are you looking for partners?
We are actively looking for resellers (either online or physical) and distributors. If you are interested please contact us in the form in this page.
I'm an electronic manufacturer, can I produce 3DRacers?
We are working on a partnership program to let manufacturers around the world produce 3DRacers and allows them to use our IP/Trademark. If you are interested please contact us in the form in this page.
Send us an email